Privacy Policy

NEVERHACK places the utmost importance on the protection of your personal data and is committed to complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter referred to as the "General Data Protection Regulation" or "GDPR"), the "informatique et libertés" (data protection) law of January 6, 1978, as amended, and the decree of October 20, 2005, as amended.

Trust and respect for privacy are core values at NEVERHACK.

The following information is intended to detail what personal data is collected and how it is processed on the website by the data controller.

Notice of Changes to this Policy

This Data Protection Policy may evolve, especially due to legislative and regulatory changes and changes in the website's features. Any new version of this policy will be brought to the attention of users online by replacing the new version of the policy with the previous one.

1 - Data Controller
  • The data controller is the entity responsible for determining the means and purposes of the processing of personal data carried out at NEVERHACK.
  • Regarding the processing carried out on the website and the CRM forms, the data controller is:
    15 Boulevard des Chênes, 78280 Guyancourt
    Registered with the Versailles Trade and Companies Register under number 918 018 599
2 - Why Does NEVERHACK Process My Personal Data?
  • NEVERHACK collects your personal data on the legal basis of:
    • Its legitimate interest in managing the relationship with its clients and prospects for the following purposes:
    • Providing you with the information or services you have requested through the "contact form."
    • Providing you with the information or services you have requested through the "appointment scheduling form."
    • Commercial prospecting.
  • The execution of pre - contractual and contractual measures for the provision of services and the management of client relationships.
3 - What Personal Data is Collected?
  • The personal data processed for the aforementioned purposes include:
    • Personal identification information (name, first name).
    • Professional contact details (email, phone number).
    • Professional information (company, job title).
    • Additional information for pre-qualification of needs.
    • Technical identification data (IP address).
    • Technical connection data (logs and tokens, in particular).
    • Technical acceptance data (clicks).
  • Data related to our clients and contacts are collected directly from them via online contact forms (direct collection).
4 - Who Are the Recipients of the Data?
  • The recipients of the data are:
    • NEVERHACK's branches responsible for software solutions and related services.
    • Subcontractors and partners for the execution of the relevant processing.
    • Any person legally authorized to access the data (judicial authority).
5 - How Long Will My Data Be Retained?
  • Your personal data will be retained for the duration necessary to achieve the intended purpose:
    • For the end of the business relationship.
    • For a period of three (3) years from the last contact initiated by the prospect.
  • After processing, data may be archived to meet regulatory obligations (for example, billing data must be retained for ten years in accordance with commercial law, even if the data subject is no longer a customer).
6 - What Are My Rights?
  • In accordance with current data protection regulations, you have the following rights:
    • Right to access your personal data.
    • Right to rectify your personal data if it is inaccurate or incomplete.
    • Right to erase your personal data if:
    • - It is no longer necessary for the purposes for which it was collected or otherwise processed.
    • - You withdraw your consent for processing subject to consent (e.g., email marketing).
    • - You validly object to the processing.
    • - It has been unlawfully processed.
    • - Or a law requires it.
    • Right to object for reasons relating to your particular situation, or without reason in the case of direct marketing.
    • Right to data portability.
    • Right to establish directives regarding the fate of your personal data after your death.
  • For processing based on consent, you have the right to withdraw your consent at any time.
  • For more information about your rights, visit the website of the Commission Nationale de l'Informatique et des Libertés (CNIL):
  • You can ask questions related to personal data protection and exercise your rights via the following email address: To ensure the proper handling of your rights, please provide a copy of your identification. NEVERHACK is committed to responding to your requests within one (1) month.
  • You also have the right to lodge a complaint with the CNIL at the following address: